Telemedicine: Ideal test bed for EU’s efficiency

Below, Miklos Barta posted that interesting comment on telemedicine in the US vs. Europe and that this cross border issue is still hampered by national regulations.

1) I definitely prefer and appreciate the medical care systems as practiced in Europe’s most advanced countries, such as Germany, Austria, Sweden, or the Czech Republic (I am mentioning CR as I was positively surprised on what a high level health care is being practiced here). In these countries (but also in most other EU countries as well as Switzerland), health care is heavily regulated and largely controlled by public bodies, therefore mostly bureaucratic and tedious, but it works! (I am not going to discuss here prevention vs. treatment etc., which would be a crucial point in such a debate)

2) Telemedicine is definitely an upcoming technology and will improve homecare, geriatric treatment etc., and in my home country Austria there is a growing number of very innovative solutions both on the development as well as the application side. If you want to know more, contact me.

3) In this respect, European mobility is still in its infancy, both on the patients’ and the health systems’ sides. Not even Austria’s federal provinces have fully compatible clearing systems for patients who travel to a different province for treatment, even more so it is difficult to get a treatment abroad refunded. Europe wide coverage, as is supposed to be granted by Austria’s eCard, is far from being accepted all over Europe.

4) People travel and, increasingly, people work abroad. Excellence and efficiency in health care services are spread all over the continent. But neither patients nor hospitals have the opportunity to choose their preferred treatment or service partner or specialist (Yes, there are cross border agreements, but on a very restricted level).

5) A prime prerequisite would be the harmonisation of European health care services, including networks for clinics, free choice of services, and appropriate coverage systems. If I draw a conclusion from observing the permanent domestic discussions in Austria, Germany or the Czech Republic, we are far from that. And therefore also far from continental (or EU wide) best practice, a Union wide health care system, or telemedical applications (as one of many potential new developments) that reach beyond city limits.

6) To come back to Miklos Barta: Yes, we should shift from national to European standards, open borders, European compatibility. No, we should not deregulate such as in the US, allow outsourcing to the Far East or elsewhere, simply because the standards there do not suffice. I don’t want to have my X-ray picture processed in India. (I’d rather support India in enabling X-ray to all those who need it there…)

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
  • Miklos Barta

    Thanks very much for Gunter’s thoughts on telemedicine! While I do agree on most of the issues he is writing about there is one very important comment I have to make.
    Quality is not necessarily depending on geographic location. In some cases you might feel lucky having a specialist opinion from India! Those guys graduated and specialized in the US and than moved back to India providing quality service through telemedicine while keeping up their continous education according to US regulations. So I think this is not about quality in many cases. Professional bodies are trying to protect their market and high salaries and members of the public believe them – for a while – because they do not know enough.
    On the other hand the overall quality will hopefully improve as everyone is trying to show their competence and regulating telemedicine will bring more control to local providers as well. But do not be naive, this is still about money. The example we were using about providers from India shows it very well. Now that they can not go on about quality they prepare to bring on a new regulation saying that it is not enoough to be trained and specialized in the US. Now you have to be on US soil to provide service! I think it tells us a lot!
    Miklos