An international consortium headed by the German company Empirica is carrying out a survey on e-business use in ten European economy sectors. The a eBusiness Watch survey, which has been in progress since 2002 and will continue at least till the end of this year, focuses on small and medium enterprises.
In February 2005, 5200 phone calls were made with managers of companies from the following ten sectors (food processing industry, textile industry, printing, pharmaceutical industry, machine- building, automobile industry, aeronautics, tourism, information technologies and civil engineering). The results regard the following seven EU countries: Czech Republic, Germany, Spain, France, Italy, Poland and UK and were published in May 2005. Next to the survey, 110 case studies were elaborated in last two years.
The e-business index is calculated for each sector and each country on the basis of 26 indicators divided into 8 groups- basic infrastructure (e.g. LAN, VPN), internal applications (intranet, ERP, e-learning), activities for suppliers (SCM, e-procurement), activities for customers (CRM, online sale), use of standards ( EDI, XML), safety, impact on innovations and development of ICT skills. Among the best prepared sectors for e-business rank IT services, automobile industry and pharmaceutical industry where the index value reaches 95-100%. The least prepared are civil engineering (36%), tourism and textile industry (54%).
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